I-TECH India organized a two-day workshop on “Improving retention through team efforts,” in coordination with the Mumbai District AIDS Control Society (MDACS) on 24-25 August 2019. The goal of the workshop was to develop the leadership and managerial skills of ART centre staff for better planning, coordination, and teamwork, which can lead to more effective service delivery and improved client retention in HIV care. There were 63 participants who attended the workshop, including medical officers, counsellors, as well as staff from ART centres and MDACS. Sessions were focused on self-awareness, leadership, communication, coordination, time management, conflict management, problem solving, and mindfulness, which were applied using different participatory methodologies including roleplay.